PRIVACY POLICY

Privacy Policy
Effective Date: 21 April 2025

Gentle Imports respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in accordance with Thailand’s Personal Data Protection Act (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Introduction
   At Gentle Imports, we respect and protect the privacy of our clients, partners, and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or services.
2.  Information We Collect 
   We may collect the following information:
   1. Name, company name, and contact details (email, phone number)
   2. Business information (e.g., industry, company size)
   3. Communication preferences
   4. Information provided through contact forms or emails
   5. Location, Country
   6. Website usage data (via cookies)
   7. Communication history
3. How We Use Your Information
   We use the collected information to:
   1. To provide our services or respond to inquiries
   2. To process orders or deliver B2B services
   3. To improve website performance and user experience
   4. To send relevant updates, newsletters (with consent)
   5. For legal compliance
4. Information Sharing
   We do not sell or rent your personal information. We may share it with trusted third parties only when necessary for business operations, legal obligations, or website services (e.g., hosting providers, analytics tools).
5. Data Security
   We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
6. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes above or comply with legal obligations.
7. Your Rights
   You have the right to access, correct or delete your personal data. To exercise these rights, please contact us through the channels available on the website.
   You have the right to:
   1. Access and correct your data
   2. Withdraw consent at any time
   3. Request data deletion or portability
   4. File a complaint with relevant authorities
8. Changes to This Policy
   We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
9. Contact Us
   E-mail:
   Phone:
   Address: 58/274 Saransiri Chaiyaphruek-Chaengwattana, Hokankha Rd.,
   Bang Tanai, Pak Kret, Nonthaburi province, Thailand 11120.